10-Year Limited Warranty

🛡️ Limited Warranty

Congratulations on the purchase of your new Liberty Mattress. The investment you've made in your sleep begins tonight. All Liberty Mattresses are made with quality materials and backed by our Manufacturer's Limited Warranty — because your satisfaction is our goal.

Any claim under this limited warranty shall be commenced, if at all, within one (1) year of the date that the claim accrues.

Important: Please retain your proof of purchase. It is required to obtain any warranty service and is only available to the original purchaser. Do not remove the law label at the end of your mattress — it contains the product identification needed to establish your warranty rights.

✅ What Is Covered

Liberty Mattress warrants your new mattress against defects in material and workmanship existing at the time of manufacture and appearing within the applicable Limited Warranty period.

Mattress

✓Body impressions greater than 1½", only if the mattress has been continuously supported by an appropriate frame. The frame should include a rigid center support for queen and king sizes — a support that extends from the frame to the ground.
✓Foam splitting, cracking, or defective material that compromises the structural integrity of the mattress.

Foundation / Base

✓Splitting of the wood frame, or defective, loose, or bent structural components.

🚫 What Is Not Covered

The following conditions are not considered manufacturing defects and are excluded from warranty coverage:

✕Damage to the mattress fabric due to soiling, stains, bodily fluids, or burns. This is considered unsanitary and will void your warranty.
✕Body impressions of 1½" or less — this is normal conforming of the surface to the shape of a sleeper.
✕Clearance bedding, "as is" bedding, or floor models.
✕Transportation costs to and from the store for repair or replacement — this is the responsibility of the consumer.
✕Normal wear and tear to the mattress cover or ticking.
✕Product failure due to causes other than defective workmanship or material.
✕Comfort preference or firmness level.
✕Overall bed height.
✕Damage due to incorrect, old, or mismatched foundation.
✕Commercial use, unless the product was specifically designed and built for commercial use.
✕Any queen or king-size mattress used on a frame without proper center support with legs that touch the floor.
✕Product damage due to misuse or neglect.
✕Damages resulting from failure to observe the care instructions and Do's & Don'ts listed in this warranty.

📋 Limited Warranty Schedule

The term of warranty coverage and applicable fees depend on the specific Liberty Mattress product. Refer to the non-removable tag at the head of your mattress ("Law Label") for your warranty code.

Warranty Code	Total Warranty Period	No-Charge Repair / Replacement Period	Charge After No-Charge Period
A	12 Years	1 Year	1/12 of retail price at time of claim × number of years used
B	15 Years	3 Years	Complete first 3 years; after that, 1/15 less per year
C	10 Years	10 Years	N/A — fully covered for entire warranty period
* Transportation to and from our store is the responsibility of the consumer.

Note: Proof of purchase is required for all warranty service. Coverage is measured from the original date of purchase and is available to the original purchaser only. Coverage does not renew or extend if the product is repaired or replaced during the warranty period.

📌 Do's & Don'ts

Following these simple guidelines will help protect your mattress and maintain your warranty coverage.

Do's

Rotate your mattress regularly to equalize body impressions.
Use an appropriate frame and center support on queen and king sizes.
Let your new mattress air out upon removal from packaging and dispose of all plastic.
Keep bedding clean and use a mattress protector — stains of any kind will void your warranty.
Replace your foundation when purchasing a new mattress.
Carry your mattress upright on its side when moving. Store it flat for extended storage.

Don'ts

Do not remove the law tag at the end of your mattress — it is needed to establish your warranty rights.
Do not bend or jump on your mattress under any circumstances. This may damage the mattress or foundation.

🌙 Mattress Care

To ensure a long-lasting product, rotate your mattress as part of regular maintenance. Rotate every two weeks for the first six months, then every 2–3 months thereafter.

Safety: To avoid personal injury, do not attempt to rotate your mattress without a partner.

🔧 How to Obtain Warranty Service

If a defect appears during the warranty period, we will — at our sole discretion — repair or replace the defective product. Charges will be calculated as provided in the Warranty Schedule above. Please bring or ship the product to our showroom with:

Proof of purchase
A description of the defect
The Law Label intact

If identical materials are not available, we reserve the right to substitute materials of equal or higher quality. We reserve the right to refuse warranty service for mattresses found to be in an unsanitary condition.

Phone: 716-322-7100 | 716-817-3590
Email: libertymattresses@gmail.com
Showroom: 3065 Bailey Ave, Buffalo, NY 14215

Last updated: June 2026

⚖️ Important Legal Information

THIS LIMITED WARRANTY SHALL BE EXCLUSIVE AND SHALL SUPERSEDE ANY OTHER WARRANTIES, WRITTEN OR ORAL, ASSOCIATED WITH THIS PRODUCT. OTHER THAN THE LIMITED WARRANTY SET FORTH ON THIS PAGE, LIBERTY MATTRESS EXPRESSLY DISCLAIMS ALL WARRANTIES EXPRESSED OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT APPLICABLE STATE LAW PROHIBITS THE EXCLUSION OF IMPLIED WARRANTIES, THE DURATION OF ANY IMPLIED WARRANTIES IS EXPRESSLY LIMITED TO THE APPLICABLE WARRANTY PERIOD. Some states do not allow limitations on how long an implied warranty lasts, so this limitation may not apply to you.

THE CUSTOMER'S EXCLUSIVE REMEDY SHALL BE LIMITED TO REPAIR OR REPLACEMENT AT OUR SOLE OPTION. LIBERTY MATTRESS SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OR INABILITY TO USE THIS PRODUCT. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. This limited warranty gives you specific legal rights, and you may have other rights which vary from state to state.